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Finally, a Mentorship Program & Job Seeker Access

Are you ready to be a Mentor?

September 21, 2023

It’s been awhile since I’ve written, but I’m ready to pick it up under the new ClubCX name.

First, let me introduce a Sponsor! ReviewFlowz!

LOVE this, because you can:

  • Pull in your reviews from loads of sites & platforms

  • Have all reviews go into Slack (where you can share with Sales & CS)

  • Get your COMPETITOR’s reviews (in Slack too)

  • Organize all of this with tags

Upcoming Events: 3 Open Discussion Calls Everyone is Welcome

Sept 22: Open Discussion: Bring your thoughts, insights, wins and roadblocks.

Sept 29th: Evan Huck is talking about AI and Marketing & has a nice surprise for us.

Oct 6th: Claudia Miller (A fabulous career coach) is sharing her presentation: “Crafting the Perfect Resume for Women on the Rise” & I’m so excited to share this with you.

October 17th & 18th - Customer X Conference - Many from our community will be, we’ve got a Slack channel where attendees are discussing the trip.

Membership News

Thank you to everyone who has joined the paid membership. Your support is super appreciated!! - You can join here, if you haven’t yet. :

New Mentorship Program

There are 2 options:

  • Mentor and participate for free.

  • Be Mentored and pay $20 one time program fee to cover some of my time.

  • Do both

  • Join as a jobseeker

Join by filling out your profile, you’ll receive an email to submit your fee.

You must be a Slack member, and you can join Slack here.

Special Offer for CMA Jobseekers - Get In to Club CX at no cost

If at any point you’d like to join a community program but can’t manage it, just DM me (or reply to this email), and say: Hey Mary, I’m looking for my next role.

I’ll know what you mean and hook you up. 

Great Shares on LinkedIn, In Slack, & On the Membership

Irwin Hipsman - shared a great post about driving Net Revenue w/a video.

Gordana Stok - shares how Voice of Customer Stories pack a mighty punch as the new Case Study.

Here’s a Gmail hack that will quickly get you to inbox ZERO

Eli Weiss - shared a deck on Retention Marketing that has some helpful tips.

Here’s how to bring your remote team together and build camraderie (and become more successful as a team).

Marie Elliott - shared why using marketing attribution causes trouble. 

Slack Discussions

Lauren and Irwin discuss a re-opt in campaign for customers that might have accidentally been opted out of communications.

Sarah shared a great script for asking customers to take a reference call.

Rebecca asked how to manage quarterly G2 review goals & got some great insight.

TN asked for User Group communication examples & got some great feedback too.

New Case Studies & Awards Programs from our CMA Friends

Jacqueline Gu shared a case study from Fastly & Dansons

Valeria Gomez shared a new video story from Airtable & Vimeo

Ashley Ward - (recently did a masterclass with us) shared all about her Awards program this year. Check out her latest posts on LinkedIn.

Bria Jones - hosting a Customer Conference in October

Recordings!!

Alison Bukowski talks about How to Be A Revenue Influencer 

ME (Mary Green), Alison Bukowski, and Jenna Feldman talk about the importance of Community. Here is the video.

I also spoke with Uplift Content about Scaling Advocacy Programs

That’s about all for this week. I hope I’ll see you in Slack!!